COVID-19 information and Telehealth options

Vivid’s clinical psychologists are continuing to see clients for ‘face to face’/’in person’ consults.

Please be assured that our services are open and that we are following the recommendations by the WA Health Dept and the Federal government regarding self-isolation, hygiene, and social distancing to ensure our practice is a safe space for clients and staff.

Your safety is a priority for us.

We are a low volume clinic but we do recommend arriving at the rooms no more than a few minutes prior to your booked appointment time. Hand soap and sanitiser are available, and we are minimising the distance between patients in the waiting room and consulting rooms.

Please do not attend the clinic if you have a fever or acute respiratory symptoms. We will happily arrange a tele-health consultation for you. You may be eligible for a Medicare rebate for tele-health consults – please feel free to check with our reception.

If you a wanting to reschedule, cancel or take up a tele-health session we would really appreciate the usual notice of at least 24 hours prior to your appointment time.

Tele-health/Financial Hardship

Medicare Tele-health

Currently Medicare’s temporary COVID-19 tele-health items are available to all Medicare eligible Australians for a wide range of consultations, for example consults under a Mental Health Care Plan, Eating Disorder Management and Chronic Disease Management Plans.

Link for reliable up-to-date Medicare information: www.mbsonline.gov.au/internet/mbsonline/publishing.nsf/Content/news-2020-03-01-latest-news-March

Financial Hardship

Your mental well-being is always important, and in this current time of uncertainty you are more at risk, therefore, before cancelling appointments due to financial concerns, please let your treating psychologist know you are experiencing financial hardship and they maybe able to make alternative payment arrangements for you during this current COVID-19 situation.