Privacy Policy
Privacy Policy as at 23rd July 2024
Vivid Psychology is committed to protecting the privacy and confidentiality of personal information collected from our clients in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth) and the Privacy Amendment (Enhancing Privacy Protection) Act 2012 (Cth).
Collection of Personal Information
We collect personal information from our clients for the purpose of providing psychological services. Personal information collected may include:
- name, address, contact details
- date of birth, gender, occupation
- medical history, mental health history, family history
- other relevant information necessary for the provision of psychological services
Collection of personal information will be done only with the consent of the client and will be obtained in a lawful and fair manner.
Use and Disclosure of Personal Information
Personal information collected by Vivid Psychology will only be used or disclosed for the purposes for which it was collected, or as required or authorised by law.
We may disclose personal information to other health professionals involved in the care of the client, as well as to Medicare or private health insurance providers for billing and rebate purposes.
We will not disclose personal information to any third parties without the client’s consent, unless required by law.
Data Security
Vivid Psychology takes reasonable steps to ensure the security and protection of personal information collected from clients, including implementing measures to prevent unauthorised access, use, modification, or disclosure.
Access and Correction
Clients have the right to access and correct personal information held by Vivid Psychology. Requests for access or correction should be directed to the practice manager.
Complaints
If a client has a complaint about the management of their personal information, they may contact the practice manager to request a copy of our complaints handling policy.
Contact Us
If you have any questions or concerns about our privacy policy or the management of your personal information, please contact the practice manager.