Fees & Payment
Appointment Information
The Australian Psychological Society (APS) currently recommends a standard fee of $318 for a 45–60 minute psychology session. In line with this guidance, Vivid Psychology will be updating our fees from 1 July 2026.
- From this date, session fees will be:
- Generally Registered Psychologist: $250-270
- Clinical Psychologist: $280–$300
Appointments
We offer appointments Monday to Friday, with late afternoon and evening sessions available Monday to Thursday.
A non-refundable deposit of $100 is payable to secure your initial appointment with your chosen clinician. Deposits expire 28 days after the date of your first appointment as initially booked. Whilst deposits are non-refundable they are used towards payment of your initial appointment. We appreciate your understanding as this policy allows us to best manage and maximise our psychologists time and availability for other clients.
Cancellations
Vivid Psychology has a 48-hour cancellation policy. If you need cancel your appointment, please contact us no later than 48 hours prior to your appointment, or a late cancellation fee will apply. This is to ensure that we have sufficient notice to offer this time to other clients also in need of support.
Late Cancellations / Missed Appointments
If you cancel your appointment with less than 48 hours notice, you will be charged 50% of the session fee. If you do not attend without providing notice, you will be charge the full fee for this session. Please also be aware that rebates through Medicare or private health insurance are not available for cancelled or unattended appointments.
Why We Charge for Late Cancellations
A late cancellation affects 3 people, your psychologist who has spent time preparing for your session, other clients on the wait list who are in need of a therapy, and yourself who misses the opportunity to connect.
Fees & Payment
Payment Information
For in-person appointments payment is required on the day of your session. Telehealth appointments require payment before your appointment. Our friendly team will call to take payment an hour before your session.
Payments can be made by EFTPOS and credit card.
Medicare
Medicare rebates are available for patients who are referred by a GP on a valid mental health care plan.
This rebate is available for up to 10 sessions per calendar year, and can be processed in the office to ensure fast returns.
This year the rebate per session has been set by Medicare at: (from 1st July 2026)
- Generally Registered Psychologist: $101.55
- Clinical Psychologist: $149.05
We will put through your claim to Medicare at the completion of your appointment. The rebate from Medicare is paid into the account that you have linked to your Medicare account. You can check this on your myGov account.
Private Health Insurance
A partial rebate may be available through private health insurance. It is best to contact your insurance provider to discuss whether your policy has psychological counselling extras. Rebates through private health insurance are not available on consultations where a Medicare rebate is being claimed.
Additional Clinical Services Fees
Effective June 1, 2026, we will introduce additional fees for certain clinical services that enhance our support for clients. These services include:
- Coordination with schools and educators
- Communication with agencies involved in your care, apart from your referrer
- Preparation of letters to assist with insurance claims or for third parties, such as legal firms
- Drafting letters for employers and universities
- Applications and letters aimed at supporting specific client objectives, whether requested by the client or a third party
Please note that the pricing for these services will vary based on the length and complexity of the documentation required, as well as the time spent on spent on the report. Upon request, we can provide a quote for any reports.
Thank you for your understanding as we continue to enhance our services.